Shop Info

Our Formats

Our downloads are high-quality MP3s encoded at 320 kbps, and lossless WAV files at slightly higher cost.

Payment

The shop processes all payments using Paypal, which means you can pay using a Paypal Account, Bank transfer or Credit Card (Visa, Mastercard, Discover and American Express are supported), benefiting from the service and reliability of Paypal.

Shipping and Delivery

We ship all physical merchandise using Canada Post. Orders usually ship within 3-5 days, but please allow 2-4 weeks for standard domestic delivery and up to 8 weeks for International orders to arrive.

Please note:

Canada Post DOES NOT include tracking information on their lower shipping tiers. If you wish to track your delivery, please choose a higher shipping level (example: “expedited” delivery).

Due to the large quantity of orders processed through the store we are unable to combine multiple fulfilled orders into one. We thank you in advance for your understanding.

Pickup orders: Due to shipping and storage requirements, we are not able to provide a “pickup” option for your order.

Damaged Items

We safely package all vinyl orders to ensure that they reach our customers in the best possible condition, but Last Gang Records ships packages worldwide and as a result some small damage to LP packaging may occur. If you encounter damage to the vinyl itself and experience playback problems, then we will gladly explore exchange/return options with you; however, if you’re a collector who requires mint condition packaging we recommend picking up our releases from your local record store.

If any merchandise that you ordered is defective, please contact us at info@lastgangrecords.com with the details. We kindly ask that you do so within 6 months of receipt of your order; otherwise we will not be able to open a claim with Canada Post.

Store Contact

E-mail us at info@lastgangrecords.com with your inquiry or order information. We’ll do our best to answer you in a timely manner.

Address:
134 Peter Street, Suite 700
Toronto, ON, M5V 2H2
Hours: 9am – 5pm / Mon-Fri

Downloads

When you purchase downloadable products from the Shop, you’ll receive an email with a link to a download location for your purchase. If your download doesn’t work (you can use the link up to 3 times), please email us and we’ll make sure you get your purchase.

Platform and Security

The Last Gang Records shop uses Shopify e-commerce platform, and all transactions and sensitive data are handled by Paypal.

Store Updates

To stay connected to current shop news, follow us on social media + sign up for our general newsletter:

@LastGangEnt
@LastGangEnt
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